A project almost never derails on the technical side. It derails on a scope never written down, feedback arriving three weeks late, or a go-live treated as a formality. Here is how we avoid all three.
We start from what exists, not a blank page: what runs today, what jams, what you have already tried. We look for the real stake behind the request, often different from the stated one, and the destination worth aiming at first.
A scoping document: scope, risks, budget, schedule, and what stays outside.
Your time: two or three conversations, access to the people doing the work today.
The product is built in milestones, and every week brings something you can open and push back on. No three-month tunnel ending in the discovery that we got it wrong: gaps show up early, while they are still cheap to fix.
A usable version that grows, and a short weekly check-in on what is moving and what is stuck.
Your feedback within the week. A product rarely gets anything better than a fast opinion.
Going live is a project phase, not something improvised at the end. Migration of existing data, switchover without interrupting the business, monitoring of what runs, and full handover: repository, documentation, accounts in your name.
The product live, in use, and everything needed to take it over without us.
Someone available on switchover day, and the decisions that are yours alone.